Skip to content
KTLA

KTLA

ktla.com
What is your customer experience with KTLA?

KTLA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

KTLA has a 2.6 star rating from 27 customer reviews with mostly neutral sentiment and mixed experiences reported.

Key Takeaways for Future Customers

  • Check recent KTLA reviews for streaming and broadcast reliability before subscribing to KTLA+.
  • Expect variable responsiveness from customer service when contacting the station by phone or email.
  • Be cautious about billing and refund expectations; consumers value clear cancellation policies.

Negative Feedback / Risk Areas

  • Frequent KTLA customer complaints cite poor phone response and unreturned messages.
  • Recurring reports of biased or incomplete reporting and perceived editorial slant.
  • Streaming issues include intermittent audio and dropouts affecting live coverage.

Positive Feedback

Some viewers praise engaging segments, helpful representatives, and strong local coverage; fans remain loyal to morning personalities.

View full overview ›

Media from reviews

KTLA - I have lived in this state since 1978 and there’s been up and there’s been down...
KTLA - I have lived in this state since 1978 and there’s been up and there’s... - Image 2KTLA - Scammed froud asking to open accounts needs moneyKTLA - Scammed froud asking to open accounts needs money - Image 2KTLA - Scammed froud asking to open accounts needs money - Image 3KTLA - Scammed froud asking to open accounts needs money - Image 4KTLA - Birthday wish asap
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
news weather morning people family money fire information palisades fire building
Filter review
Sort by
Janice R Rlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1 62* *******

Updated by user Mar 29, 2026

No response to my trying to just get some important information, wasn’t angry about anything.

Original review Mar 26, 2026

I am trying to find out information about the name of the individual who saved my Daughters life 3-25-26 by pulling her out of her burning vehicle, please contact me at +162********. Thank you

View full review
Anonymous
map-marker Los Angeles, California

Shant to see an interview Omar did with me 01/02/26. I can’t see it anywhere

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I thought this was just an information phone number.
  • - I didn't know it was for pissed-off customers.
  • - I love you guys; I watch you every morning at night.

I thought this was just an information phone number. I didnt know it was for pissed off customers.

I am not pissed off at all.

I love you guys. I watch you every morning at night so I apologize for my confusion but thank you for getting back to me.

View full review
Ana Vpq
map-marker Pasadena, California

Rose Parade

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Announcers' sound was terrible in first half; only music and crowd were audible.
  • - Voices were unintelligible; no one monitored the broadcast.
Updated by user Jan 03, 2026

Terrible!

Original review Jan 03, 2026

The sound for the annoucerswas terrible for the first half of the parade. All I could hear was music and the crowd.

The announcers voices were unintelligible.

It was very frustrating! It seemed like no one was monitoring the broadcast.I called to try to alert someone, but couldn't get anyone.

View full review
Ariadne Zve

I have lived in this state since 1978 and there’s been up and there’s been down and this state has disciplined me into a person that I was meant to be who only give to people. I’m a devil of course I

AI Highlights
  • - Account terminated without notice after payment on Aug 5; services Aug 14.
  • - Missed school days and doctor appointment due to not starting my car.
KTLA - I have lived in this state since 1978 and there’s been up and there’s been down...
KTLA - I have lived in this state since 1978 and there’s been up and there’s... - Image 2

Emergency services and they told me that my account was closed and I just paid it August 5 and I got servicesAugust 14 and without notice or reason someone terminated my account we live in a certain life because this is the life that we want to be know as and no one should be treated in this way, especially not our seniors and I want the world to know this is whats going on in California the liver state of the United States, which is absolutely a shame that this is where our country has goneAugust 14 and without notice or reason someone terminated my account this is the life that we wont it to be know I have missed two days of school and doctors appointment because I cant start my car and I paid my money. Interesting that they will be there for me in an emergency situation.

Ive done that for 16 years. This isnt something that a card hold their *** be going through and I dont believe the Ceo and the owner of the company knows whats really going on with their employees, they should show more respect to the person that takes care of them and their family.

They have one of the best reputation in this country in this category. Im sure they dont want someone putting smart or negative feedback on their name so its a lot of people being disrespected here and it needs to be now by kids who have no respect for anyone.

View full review
Anonymous
map-marker Sacramento, California

Watching KTLA+ rose parade and the sound is mixed with Spanish ?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It was fixed very fast almost as I was talking to the desk it was fixed Thank you and KTLA is the BEST !!

View full review
Ignacio Mdn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I love KTLA

Is Marc Kriski sick! Please tell me he is okay!

I am 71 and I love your station.

You are all I watch. I am still broken hearted over the loss of the one and only Sam Rubin.

User's recommendation: You will always be #1

View full review
Lilliana Ohe
map-marker Rialto, California

Political issue with bias

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Get your focus on reality! Gas prices, eggs and drug cost are down but bring that up in your news program I see what I see not what I am told I

User's recommendation: Deal with reality Newscum is the reason for higher prices

View full review
Raphel Asu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed froud asking to open accounts needs money

KTLA - Scammed froud asking to open accounts needs money
KTLA - Scammed froud asking to open accounts needs money - Image 2
KTLA - Scammed froud asking to open accounts needs money - Image 3
KTLA - Scammed froud asking to open accounts needs money - Image 4

There is a scamming on Kacey Montoya page asking for money social security numbers drivers license number

User's recommendation: Don't open any accounts or give money she may say she loves you and she needs help

View full review
2 comments
Guest

Kacey Blytheway comes up under a the phone number this Kacey Montoya imposter is using. It also first comes up as Kacey Montoya phone#. The fraud is right below the number is 310-963-****

Guest

My sisters Ex has given this scammer $40,000 + he doesn’t believe anyone but the scammer

View more comments (1)
Edgar C Vgl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need help with a business owner who damage my property

AI Highlights
  • - Long Beach e-bikes owner returned my bike damaged.
  • - Damage includes cut wires and rotors.
  • - The theft of tools and gloves occurred; photos posted.
Contains 1 confidential file for company representatives
Updated by user Oct 13, 2024

The e-bike was left broken and messed up the workings on the entire bike. No compensation was made not even an apology.

Alex the owner of long beach e-bikes kept my e-bike at his shop for 2 months and at one point was sitting in his display room.

I’m still in the process of getting parts that he broke on my bike. This started out from a simple buy and install which he said was a two hour job to pretty much replacing all major components of the bike.

Original review Sep 27, 2024

The owner of Long Beach e-bikes returned my bike 3 days ago. The damage he did to my bike was extensive.

Among the damages were cut wires, messed up electrical wirings, and damages to my rotors on my breaks. I have to find another bike tech to fix what he did to my ebike. He was unapologetic and unprofessional. There were also a few things stolen from my bike like tools, tactical gloves, and laundry quarters that I keep on my bike.

He claims he doesnt know what happened to them. Ill post a before and after photos of the bike. I wanted to sue him but I found out that because of the value of the bike I could only take him to small claims court.

I hope he doesnt do this to anyone else. Im hoping you guys can get me some fair justice done.

User's recommendation: Beware of this e-bike shop.Alex the owner is a scammer.

View full review
Nakeem Tnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Excellent news coverage and excellent customer service. First time calling and the person I spoke with was kind, patient helpful and provided excellent service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Find information on that I saw regarding a hospital needed help identifying a man at a Lincoln Hights hospital

View full review
Featured
Danish Htg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To complain about lack of Eaton Canyon fire coverage

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Call was dropped twice during transfer.
  • - Palisades fire 8% contained; Eaton Canyon 3% contained; coverage focuses on wealthy LA areas.

Was transferred to comments. Call was dropped twice.

News coverage is inordinately focused on the Palisades fire which is 8% contained. The Eaton Canyon fire is only 3% contained and theres virtually no contractor us who live in the San Gabriel Valley.

Yet, all news stations seem to care more about the wealthy parts of LA and are focusing only there. Its shameful!

Preferred solution: Coverage of the Eaton Canton fire

View full review
Shari G Bnw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Confronting a lie

AI Highlights
  • - The report lacked details about a couple deported from Laguna Niguel to Colombia.
  • - KTLA overlooked that detail, and anchors were accused of lying.

Didn't give honest details on a couple being deported from Laguna Niguel to Colombia. They were ordered to self-deport in 2000 and didn't.

KTLA seemed to overlook that. The news anchors lied, trying to make the president look bad. Shame on all of you.

You're liars. Stop lying, step up, and tell the truth.

User's recommendation: Don’t leave out information

View full review
Yalonda Gly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Birthday wish asap

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Husband is a big KTLA news fan and I wanted a birthday shout-out.
  • - We are watching but no birthday shout-out yet.
  • - We arrived at church at 8.
KTLA - Birthday wish asap

My husband loves ktla news and a HUGE fan. I just wanted to surprise him with a birthday shout out to make his day.

I know he will be excited. We are watching and so far no surprise birthday wish and we got to church at 8

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Jhamir Pyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unlawful housing identity thief discrimination unlawful termination

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Identity theft and PPP loan in my name; I never worked for LA Housing.
  • - Evicted after 9 months; hit by a car at 80 mph; reports show fraud.

I started project room key at the beginning of the pandemic was housed at the Airtel in Van nuys where my identity was stolen where LA family housing paid for my EDD and I never work for them they stole my identity calls me somewhere where they collected a PPP loan in my name and then house me there are 9 months later then evicted me got hit by a car at 80 mph on my motorcycle The police report the hospital report everything is off fraud they said that I that I was on a bicycle instead of a motorcycle and then I'm back in the tiny homes been in the program 6 years and I can't get section 8 why because someone's using my identity and making money and they try to wipe me out I almost lost my leg and I never had no attorney like I do now like I can't get an answer they don't call me back all kinds of *** My phone's hacked I need help The police won't help me they blow smoke up my butt and someone needs to see all the fraud and criminal activity that this program is actually doing and it's not the homeless people wrecking everything it's the staff and the directors and the big shots I know cuz I'm a victim of it My name is Jody swaffor

View full review
Emilio L Mfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complain

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Parking signs ban parking 6:00am–6:00pm on Tuesday.
  • - Neighbors moved cars off street.
  • - Caller left a message; by 1:30pm no workers on street.
KTLA - Complain
KTLA - Complain - Image 2
KTLA - Complain - Image 3
KTLA - Complain - Image 4

City of Los Angeles installed a signs all over the street not to park between 6:00am to 6:00pm on Tuesday, all neighbors removed their cars from the street, I called around 8:00am to phone # 213 485 **** lady told me that they might went to get tools, around 1:30 pm. No city employees or trucks were on the street working, I called that numbers again and let a message what I saw, the street is empty, no one is working on the street this a joke or something.

View full review
Jahaira Pba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Access pass to return home for Palisades fire

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Extremely important question for many.

access pass to go home for Palisades fire people.

Little help !!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article